Microsoft Direct Bill Partners

Direct Bill just got a lot harder. Since October 1, 2025, Microsoft requires CSP Direct Bill Partners to meet:

  • $1M+ USD in annual CSP revenue (trailing 12 months)
  • Advanced Support for Partners (ASfP)  or Premier Support
  • Ongoing GDAP and security compliance
  • Operational and financial responsibility for your customers
  • Solutions Partner designation

Now's the time to think about your next move.

This is where we come in...

We make direct bill to indirect reseller transition easy. No disruption. No heavy lifting.

Microsoft Direct Bill Partners

Here's how we help you

Migrate to Cloud Factory and get rid of the hard parts about being a Microsoft Direct Bill Partner. 

Fast migration >
Automated billing >
24/7 tech support >
Killer platform >

You keep your customer relationships.
We handle everything else.

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Automated Migration

Fasttrack customer migrations 

Customer migrations is usually extremely slow and manual: Getting customer approval. Setting up GDAP. Repeating the process again and again. But not with us. 

We have automated the entire thing: Our proprietary Customer Migrator tool handles the approvals, the GDAP setup, the subscription transport, and the tenant cleanup. This means you can migrate your entire customer base in days, without any action needed on their end. 

Here’s how we make the migration process smooth and easy:

  • Fully automated customer migration in record speed

  • Our robot handles customer approval and GDAP setup

  • Zero customer interaction required

Schedule a demo

Automated Billing

Take control of billing 

Microsoft billing can be a challenge. Manual reconciliation, mismatched reports, and revenue slipping through the cracks. We can help you save time and lost revenue. 

We automate your entire billing flow so you can move faster, earn more, and stay in control.

Here’s how we make billing easier than ever:

  • Automated billing powered by direct data parsing. No manual errors.

  • Stops revenue leakage and speeds up cash flow

  • Works and integrates with most ERP systems

Schedule a demo
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Microsoft Support

24/7 tech support and compliance. 

Direct Bill sounds great... Until you're stuck handling credit risk, compliance demands, and urgent tickets on weekends. 

With Cloud Factory, you don’t carry that burden. We handle the compliance, support, and partner with you on critical issues, allowing for joint ticket creation and resolution. This means you can stay focused on your customers.

Here’s how we support you:

  • Advanced Partner Support plus Microsoft Premium Support

  • 24/7 phone support for critical incidents

  • Full self-service access through our Partner Portal

Schedule a demo

Our model. Channel only. Never your customers.

MSP Model

The go-to Microsoft platform

Our cloud management platform gives you the capabilities most Direct Bill setups simply can’t compete with.

We're talking fully automated migrations, ERP-ready billing, and built-in premium support. Everything’s designed to service all your Microsoft customers. 

Our Partner Portal gives you and your customers powerful self-service features rarely available to Direct Bill partners.

Check out the cloud platform
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What happens if you stay Direct Bill?

If you don't meet the new requirements by October 1, 2025, Microsoft will restrict your direct bill capabilities. That means:

  • No new customer acquisitions
  • No new orders for existing customers
  • No API or SDK access
  • No way to grow your business through CSP

The restrictions are real, and they kick in fast. If you're not sure what your best move is, let's talk it through.

Schedule a call with us

FAQ

How do I transition from direct bill to indirect reseller?

We handle the entire transition for you. Our automated migration tool takes care of customer approvals, GDAP setup, and subscription transfers, so you can move your full customer base in days with zero disruption.

What is the CSP direct bill revenue threshold?

From October 1, 2025, Microsoft requires CSP Direct Bill Partners to generate at least $1M USD in annual CSP revenue (trailing 12 months). Partners who don't meet this threshold need to transition to indirect reseller.

What happens if I don't meet Microsoft's direct bill requirements?

Your direct bill capabilities become restricted. That means no new customer acquisitions, no new orders for existing customers, and no API or SDK access. Existing subscriptions stay active, but you can't grow.

Do I lose my customer relationships if I go indirect?

No. You keep full ownership of your customer relationships. As your indirect provider, we handle billing, support, and compliance behind the scenes.

What are the new Microsoft direct bill partner requirements for 2025?

Microsoft now requires $1M+ in annual CSP revenue, at least one Solutions Partner designation, an active support plan (ASfP or Premier), ongoing security compliance, and passing an annual operational capability assessment.